At odyssia.in, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect:

We may collect personal information from you such as your name, email address, phone number, and postal address when you interact with us, such as when you sign up for our newsletter or make a purchase from our online store. We may also collect non-personal information such as your browser type, IP address, and the pages you visit on our website.

How We Use Your Information:

We use your personal information to communicate with you about our products, services, and promotions. We may also use your information to process and fulfil your orders, to improve our website and services, and to comply with legal obligations.

Sharing Your Information:

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in fulfilling your orders, such as shipping companies and payment processors. We may also share your information in response to legal requests or to protect our rights.

Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of your information.

Cookie Policy:

We use cookies on our website to improve your browsing experience and to analyse site usage. A cookie is a small text file that is stored on your device by a website. Cookies allow us to remember your preferences and to understand how you interact with our website.

Types of Cookies We Use:

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted. We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for our website to function properly, such as remembering your login information and your shopping cart items.

Analytics Cookies: These cookies allow us to analyse site usage and to improve our website and services.

Advertising Cookies: These cookies are used to display targeted advertisements based on your browsing behaviour.

Managing Cookies:

You can control cookies through your web browser settings. Most browsers allow you to block cookies or to delete cookies already stored on your device. However, blocking or deleting cookies may affect your ability to use our website and services.

Changes to our Policy:

We may update this privacy and cookie policy from time to time. Any changes will be posted on this page.

If you have any questions or concerns about our privacy and cookie policy, please contact us at orders@odyssia.in.

GDPR Policy:

At odyssia.in, we are committed to protecting your personal information and complying with the General Data Protection Regulation (GDPR) when processing personal data. This policy explains how we collect, use, and safeguard your personal data.

Data Controller:

odyssia.in is the data controller of the personal data we collect from you.

Legal Basis for Processing Personal Data:

We process your personal data based on the following legal bases:

Contract: We process your personal data to fulfil our obligations under our contract with you, such as processing your orders and providing customer support.

Legitimate interests: We process your personal data for our legitimate interests, such as improving our website and services, and communicating with you about our products and promotions.

Consent: We may process your personal data based on your consent, such as when you sign up for our newsletter or participate in a survey.

Types of Personal Data We Collect:

We may collect the following types of personal data from you:

• Contact information: name, email address, phone number, and shipping address.
• Payment information: credit card number, expiration date, and security code.
• Order information: products ordered, order total, and order history.
• Technical information: IP address, browser type, and device information.

International Data Transfers:

We may transfer your personal data to service providers located outside of the European Economic Area (EEA). If we transfer your personal data to a service provider in a country that does not provide an adequate level of data protection, we will ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses.

Data Subject Rights:

As a data subject, you have the following rights under the GDPR:

• Right to access: You have the right to access the personal data we hold about you.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.
• Right to erasure: You have the right to request the erasure of your personal data.
• Right to restriction of processing: You have the right to request the restriction of processing of your personal data.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit your personal data to another data controller.
• Right to object: You have the right to object to the processing of your personal data on grounds relating to your particular situation.

Data Retention:

We retain your personal data for as long as necessary to provide our services to you and to comply with legal obligations. We may also retain your personal data for a longer period for legitimate business purposes, such as resolving disputes and enforcing our agreements.

Changes to our Policy:

We may update this GDPR policy from time to time. Any changes will be posted on this page.

If you have any questions or concerns about our GDPR policy, please contact us at orders@odyssia.in.