FAQ's
How many days will it take for my product to be delivered once the order is placed?
It will take 3-9 business days for your product to be delivered once the order is placed depending on your pincode.
How can I contact Odyssia?
You can contact us at care@odyssiagroup.com or call us at +91-9778857167 on Monday to Saturday from 9:00 am to 5:00 pm.
Do I have to create an account with Odyssia to place an order?
No, you don’t have to create an account with Odyssia.
Will purchase receipt be sent with the product?
All products will be delivered along with its invoice.
Can I return a defective product?
Products can be exchanged or returned for a full refund within 3 days of delivery given that the product has not been used.
What are the payment options available?
- Credit cards
- Debit cards
- Internet banking
- UPI/payment wallets
What if the money is debited from my account and the transaction is not successful?
If money is debited from your account and the transaction is not successful, the money will be credited to your account within 24-48 hours. If the money is not credited within 24-48 hours then please contact us at care@odyssiagroup.com or call us at +91-9778857167 from Monday to Saturday from 9:00 am to 5:00 pm with the following details:
Transaction ID
Order date and amount
Bank name and payment gateway
Customer name and contact number
